Continuous Improvement
Some view damage claims as the very antithesis of quality. After all, a claim
arises only when something goes wrong. At VASCOR, we view claims differently.
While we strive to manage logistics in ways that prevent claims from occurring,
we turn those that do occur into actionable information.
Determining the root causes of damage claims – promptly, accurately, thoroughly
– provides a variety of benefits for our customers. These capabilities...
- Assure accurate assignment of responsibility
- Speedy presentation of claim
- Allow for expedited claim resolution
- Identify opportunities for process improvements
Our paperless system changes the way claims are processed. Using advanced technology,
including secure web-based customer access, our claims management system is globally
accessible 24/7. It is consistent, reliable and automated -- giving our customers
one place to store all data and communication, which improves efficiencies. The
resulting supply chain enhancements lead directly to improvements in our clients’
own customer satisfaction metrics and bottom-line financial performance.
Our claims management system features a variety of unique attributes and benefits,
including:
- Audit Trail
- Carrier Portal
- Comprehensive Reporting
- EDI Compatible
- Electronic Document Storage
- Event Notification
- In Transit Repair Tracking
- Redundant Servers
- Roll-Based Security
- Segregated Customer Data
Learn about our innovative state-of-the-art predictive Data Analysis capabilities. Discover how our Engineering Solutions
can improve processes for you. And see how our Information Technology Suite can help your company operate
more efficiently.